SHIPPING
Maple Cord Creations is committed to ensuring that your orders are processed and shipped in a timely manner. We offer various shipping methods to accommodate your needs, and all packages are carefully packaged to ensure safe delivery. Our shipping costs are transparent and will be clearly communicated to you at the time of checkout.
Our items our handmade to order. Most of our items are created in 5 to 8 business days and then dropped off for mailing.
Shipping times start once the postal office scans and enters the item into their shipping system.
Shipped to Address Provided on Checkout
All orders are shipped to the address that customers provide during the checkout process. It is the responsibility of the buyer to make sure the address is correct before placing the order.
Maple Cord Creations is not responsible for packages that are shipped to the wrong address.
Maple Cord Creations is not responsible for the package once it is dropped off with the delivery carrier.
U.S.A. Tarrif Information
Attention USA Customers:
As of May 14th, 2025, all orders from the United States may be subject to a 30% import tariff introduced by the U.S. government.
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Customers are responsible for any taxes, duties, or tariffs charged by U.S. Customs during the importation process. (Before April 30th, all Maple Cord Creations orders were imported duty-free.)
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While official guidance is still unclear, it is expected that a payment notice will be mailed or emailed to you directly. Please monitor your mail and email carefully—your order will be held by U.S. Customs until the required payment is made.
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Customs holds packages for a limited time. If an order is unclaimed and returned or disposed of, refunds will not be issued. We appreciate your understanding and continued support during this transition.
For any questions, feel free to reach out to us at info@maplecordcreations.com.